Privacy Policy

Welcome to Ramkesri (“we,” “our,” or “us”). We value your privacy and are committed to protecting the personal information you share while using our website https://ramkesri.com/.

This Privacy Policy explains how we collect, use, protect, and manage your information when you visit or use our website and services. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our website:

• Personal Information (such as your name, email address, phone number, billing and shipping address)
• Order and transaction details
• Account information (if you create an account)
• Device and browser information
• IP address and website usage data
• Information submitted through contact forms or customer support

2. How We Use Your Information

The information we collect may be used to:

• Process and fulfill customer orders.
• Deliver products and services.
• Process payments securely.
• Respond to customer inquiries and support requests.
• Improve our website functionality and customer experience.
• Send order confirmations, invoices, and shipping updates.
• Notify customers about new products, offers, and promotions (where permitted).
• Prevent fraud, unauthorized transactions, and website abuse.
• Maintain website security.
• Comply with legal and regulatory obligations.

3. Payment Security

All payments made on Ramkesri are processed through secure and trusted third-party payment gateways.

For your security:

• We do not store complete debit card, credit card, CVV, UPI PIN, net banking passwords, or banking credentials on our servers.
• Payment information is securely processed by certified payment providers.

We encourage customers to review the privacy policies of the payment providers used during checkout.

4. Cookies and Tracking Technologies

Ramkesri may use cookies and similar technologies to:

• Improve website performance.
• Remember customer preferences.
• Analyze website traffic and visitor behavior.
• Personalize your shopping experience.
• Enhance website functionality.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

5. Data Security

We implement appropriate administrative, technical, and physical security measures to safeguard your personal information against unauthorized access, disclosure, misuse, alteration, or destruction.

Although we strive to use commercially accepted security practices, no method of electronic transmission or internet storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Sharing of Information

Ramkesri respects your privacy.

We do not sell, rent, or trade your personal information to third parties.

Your information may only be shared when necessary with:

• Shipping and logistics partners
• Payment gateway providers
• Website hosting and technology service providers
• Government authorities or law enforcement agencies where required by law

All third-party service providers are expected to maintain appropriate confidentiality and security standards.

7. Third-Party Links

Our website may contain links to third-party websites, products, or services.

Ramkesri is not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy policies of those websites before providing any personal information.

8. Marketing Communications

With your consent, we may send updates regarding:

• New product launches
• Special offers and discounts
• Festive promotions
• Seasonal collections
• Company news and announcements

You may unsubscribe from promotional emails at any time by clicking the Unsubscribe link included in our emails.

9. Data Retention

We retain customer information only for as long as necessary to:

• Process and fulfill orders.
• Provide customer support.
• Maintain financial and business records.
• Resolve disputes.
• Comply with legal obligations.
• Enforce our policies and agreements.

10. Your Rights

Subject to applicable laws, you may have the right to:

• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of your information where legally permitted.
• Withdraw consent for marketing communications.
• Request details regarding how your information is processed.

Requests may be submitted using the contact information provided below.

11. Children’s Privacy

Ramkesri does not knowingly collect personal information from children under the age of 13.

If we become aware that information belonging to a child has been collected, we will take appropriate steps to remove it in accordance with applicable laws.

12. Changes to This Privacy Policy

We reserve the right to update, modify, or revise this Privacy Policy at any time.

Any updates will be posted on this page along with the revised Effective Date. Continued use of our website after such changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Ramkesri

Website: https://ramkesri.com/

Email: ramkesri10@gmail.com

14. Consent

By accessing and using https://ramkesri.com/, you acknowledge that you have read, understood, and agreed to this Privacy Policy.