Return & Cancellation Policy

Cash on Delivery (COD)

• Cash on Delivery (COD) is currently not available.
• The company reserves the right to offer or withdraw the COD facility for any order, at its sole discretion.

Return & Replacement Policy

• Returns or replacements will only be accepted in cases where the product received is damaged, incorrect (wrong item), or expired.
• Any such issue must be reported within 48 hours of delivery.
• A clear photo/video of the product and its packaging must be provided along with the complaint for it to be reviewed.
• For food products, returns will not be accepted on the grounds of personal preference — for example, “did not like it” or “did not like the taste.”

Cancellation Policy

• Orders can only be cancelled before they are dispatched.
• Once an order has been dispatched, it cannot be cancelled.

Contact Us

For any questions regarding cancellations, returns, replacements, or refunds, please contact us:

Ramkesri

Website: https://ramkesri.com/

Email: ramkesri10@gmail.com

Policy Updates

Ramkesri reserves the right to update, modify, or revise this Return & Cancellation Policy at any time without prior notice.

Any changes will become effective immediately upon publication on this page. Continued use of our website after such updates constitutes your acceptance of the revised policy.

Governing Law & Jurisdiction

All matters, disputes, or claims arising out of or in connection with the use of this website shall be subject to the exclusive jurisdiction of the courts in Delhi only.